Escalation – A Overused Word
We’d like to introduce you to certain terms that can be used in the short sale process. Lots of inexperienced short sale agents like to use the phrase ‘escalation’ when trying to obtain new clients. Escalation is a term that is used entirely too often. With the Steve Horn Team you will always get straight forward and honest information. We tell you precisely what we are dealing with in bank deliberations plus buyer deliberations. We believe that is the professional thing to do.
Most real estate brokers will tell you that they are remarkable at escalating. Ask them what this means. They will frequently enlighten you that they request to speak to the negotiator’s supervisor. However, in general, the agent asks to talk to the supervisor as soon as something is going wrong.
Our stategy is different than those agents. We don’t ask for the boss after there is a setback. We ask for them when we first begin dealing with the short sale process. We prefer to be on an even level with the negotiator and at that time courteously request their supervisor’s contact information. So therefore we have the information sooner than we ever require it.
There are times to escalate and not times to escalate. Occasionally, in order to rescue a home from foreclosure or to remove the hassle of dealing with an unruly negotiator, we may negotiate. For example, we had a negotiator refuse to postpone a foreclosure date because we had earlier spoken with their boss. Consequently, in that case, we had to escalate to get around the disorderly negotiator.
At the Steve Horn Team, we have our procedures in order. That is why we are one of the top real estate teams in the area.
Get more help from short sale Realtor, Steve Horn, at Homes by the Horn presented by the Steve Horn Team, Short Sale Specialists of Arizona
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